Business Support Services

Outsource Crucial Activities – Save Time and Money

It's always best to work with the people you know. Improve.IT is passionate about software and helping you improve your business. We can help with:   

• Help Desk Outsourcing
• Documentation Assistance
• MS Access Databases
• Web Design and Development
• Software Training

We’ve been using Microsoft products for over 20 years so we know our stuff.  Ask us how we can help your business.

Help Desk Outsourcing: Free up your IT Department and other staff from constant questions such as "How do I ... ?", "What's the best way to ... ?", or "Why is xyz happening?"

Documentation Assistance: Improve.IT can assist with making documents look professional as well as developing automation, business intelligence and analysis.  We work with you to find the best solution for your business requirements.  We can also help with technical writing, user guides, training manuals, staff hand-books, reports, editing, proof-reading, analysis, spread-sheets, presentations, projects, desktop publishing, automation, macros, diagrams, flowcharts or templates.

Software Training:  Our trainers are qualified specialists with many year's experience in delivery and educational best practice with certification in Workplace IV Training and Assessment. What do you need from this shopping list:

• documents – Word
• spread-sheets – Excel
• presentations – PowerPoint
• projects and project management– Project
• desktop publishing– Publisher
• automation, macros, templates, VBA– all of the above
• diagrams and flowcharts – Visios
• Google Apps
• web-browsers – Internet Explorer, Firefox, Chrome, Safari
• MS Office Upgrade training
• e-mail – Outlook, webmail

We train all levels from raw beginners to advanced users and even basic programming.

There are several ways we can train your staff and we can also combine these options to provide the best outcome for your business:

• group sessions – the classic classroom setting with instructor led sessions and very participant has their own PC
• one-on-one – to cater to small organisations, catch-up sessions and specialised learning or subject requirements
• webinar – where each participant can remain at their desk and sign in to a training session led by an experienced instructor
• Q&A sessions – where the instructor has a dedicated room for the day and participants are booked for an hour to bring any questions about any software that needs solving
• roaming support – much like Q&A above, the instructor moves from desk to desk providing assistance as required

Web Design and Development: Our flagship product, Improve.IT, is entirely web based so naturally we are excellent at building websites. Get the website you want because we specialise in:

• Blogs
• Forums
• E-Commerce
• Content Management Systems
• Media Downloads
• Membership Sites
• Facebook Pages
• E-Mail Marketing
• Customer Databases
• Reports and Analytics
• On-line stores
• Domains and hosting
• and even Wordpress sites

MS Access Databases: Did you know the first version of Improve.IT was written and sold as an MS Access database? Our developers still produce Access databases so if you need a specialist application for your business, talk to us first.

 

Personal Invitation:

What: See it action - a demonstration of Improve.IT

Where: Your desk or meeting room

When: On a date and time to suit you

RSVP: Click here